Help

Support & frequently asked questions

❓ Frequently Asked Questions

How do I connect my MT5 account?⌄

Go to MT5 → Connect, and enter your broker server + login credentials. ATLAS uses MetaApi to link your account securely — we never store your password in plain text.

What's the difference between the tiers?⌄

SHADOW_FREE gives you the core signal for 14 days. SNIPER adds the full MT5 decision and execution cockpit: four-tier CVD, DOM and profile views, execution preflight, two-step confirmation, and position controls. SOVEREIGN is currently closed to new onboarding while managed execution remains under validation.

My license says IP_MISMATCH — what do I do?⌄

Each license is bound to one device/network for security. If you've changed networks or devices, contact support to reset the IP binding.

How does the Competitions leaderboard work?⌄

Every participant starts with the same virtual balance and places their own manual paper trades using the live signal as their tool — ranked by realized + unrealized P&L, not real money.

Can I use ATLAS on more than one MT5 account?⌄

Each license locks to one MT5 account at a time. Contact support if you need to move to a different account.